TERMS OF USE 

1. Objects and scope

Sistersofafrika.fr is an online sales site whose head office is located in  Sénégal 1 avenue Cheikh Anta Diop 2434 Dakar.

 the customer service and the website manager is located in Toulouse declared under the number SIRET: 81898498100014
Micro-entrepreneur, registered with the RCS under the number: 818984981 in application to the Article R. 123-237 of the Commercial Code.
These conditions exclusively govern the internet sales of sistersofafrika.fr
And address a consumer who has full legal capacity.
These conditions are for all orders that you will place on this site.
We do our best to satisfy you. On sistersofafrika.fr, we present all the essential characteristics of the properties. We will be attentive to the remarks that you will send to us, if they are well founded.

2. Order

On the internet: sistersofarfika.fr
Make your selection by browsing the pages of our site. Your selections are added to your cart when you click on "add this product to cart". At any time of your navigation on sistersofafrika.com, you can validate your order by clicking on "confirm my order".
When you click on "validate my order", a confirmation message appears. It summarizes all the selected products and options.
You must check in this order form all the information transmitted including any items useful for delivery (delivery address, digicode, phones ...).
If you do not have to modify the form, you must then read these conditions. If you accept them, you must check the box "I have read the terms and conditions of sale and I accept them without reservation".
To continue your order, you must click on "pay my order".
After payment on our secure server (see "payment"), an acknowledgment of receipt is displayed. It confirms the registration of your order and informs you that an electronic confirmation message will be sent to you as soon as possible.
In case of product availability risk, sisters of afrika reserves the right to refuse an order for the same product from 2 articles.

3. Legal and contractual guarantees


         3.1 legal warranties


In accordance with the legal provisions in force relating to the conformity of the product to the contract, in terms of hidden defects, sistersofafrika will refund, repair or exchange any product apparently defective, damaged or damaged or not corresponding to your order.

3.2 Responsibilities


Sistersofafrika does everything possible to satisfy you. He is responsible for the proper execution of these terms and conditions. Nevertheless the responsibility of sistersofafrika can not be engaged because of a fortuitous event, a case of force majeure, the unpredictable and insurmountable fact of a third party to the contract, or because of non-conformity of the product to a foreign legislation in case of delivery in a country other than France.

4. Deadlines, fees and delivery terms


        4.1 Delivery methods


Sistersofafrika will deliver the products to the address indicated on the order form.

        4.2 Delivery time


Sistersofafrika will deliver at the latest on the date indicated in the confirmation of your order.
In case of delay in delivery, Sistersofafrika will inform you by e-mail or by whatsapp as soon as possible and will propose you a new date.
The indicated deadlines are indicative deadlines corresponding to the deadlines of means of treatments and delivery; and therefore the customer can not ask for compensation in case of late delivery of the carrier. Also in case of anomaly or defects found by the customer upon receipt of his parcel (damaged package, open ..), the customer must submit to the carrier within two working days a registered mail a copy of which will be sent in Sistersofafrika. It will not be the responsibility of Sistersofafrika but that of the carrier.

     4.3 Delivery charges


Delivery charges are indicated when placing your order.
In case of incomplete address or wrong delivery address provided by the customer, the new shipment will be charged in addition to the order and if it was free delivery, Sistersofafrika will charge the new shipment.

    4.4 Follow-up of the delivery


Sistersofafrika communicates the shipping number of the package to the customer so that he can follow the latter on the site of the post office.
You can contact Sistersofafrika if you have any questions regarding your delivery.

5. The price

The prices of Sistersofafrika products are indicated in euros all taxes included (French VAT and other applicable taxes). Excluding the additional shipping and delivery charges shown in the "Delivery charges" section.
Sistersofafrika reserves the right to change prices at any time however the products will remain billed based on the rates in effect at the time of registration of the order subject to availability of products.
If you request a delivery outside the senegalese territory, your order may be subject to taxes and customs duties when it arrives at its destination.
The payment of these rights and taxes is your responsibility and Sistersofafrika invites you to inquire with the competent authorities of your country.
You must also check the possibilities of importing and using the products you order from sistersofafrika in the country of destination.

6. Terms of payment and means of security


The customer can place his order on the site of sistersofafrika.fr and can make its payment.
You have several means of payment to pay for your purchases on sistersofafrika.fr.
     • Either by credit card: Visa, MasterCard, American Express other blue cards.
Payment is made on the secure banking servers of our partners. This implies that no banking information about you passes through the website sistersofrika.
Payment by credit card is perfectly secure, your order will be recorded as soon as the payment is accepted by the bank you have chosen.
     • By paypal: with paypal your financial information is never communicated to sistersofafrika. Indeed paypal encrypts and protects your card number. Pay online by simply entering your email address and password.

7. Satisfied or refunded: terms of exercise of the right of withdrawal

In accordance with legal provisions, within 14 days of receiving your product, you can exercise your right of withdrawal. You do not have to justify reasons or pay penalties. With the exception of the costs of return that remain your responsibility, sistersofafrika will refund the full amount paid no later than 30 days after your withdrawal. The refund will be made according to the same method of payment chosen by the customer at the time of his order.
Products returned at the customer's expense must be intact, in their original unworn packaging, unwashed and accompanied by the order number at the 

When the seven day period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day. 

You must send us an email to know how to proceed the return: contact@sistersofafrika.fr

8. The duration of the contract and the validity of the price


The prices take account of the VAT applicable on the day of the order and any change of the applicable rate VAT will be reflected automatically on the price on sale on Sitersofafrika.fr.
The products remain entirely property of Sistersofrika until the complete collection of the price by Sistersofafrika.
Sistersofafrika's price offers are valid only within the double limit of the validity period of the offer concerned and the available stocks.
Our price and property offers are valid if they appear online on the sistersofafrika website at the time of the order.

9. Applicable law / competent jurisdiction

These conditions are subject to French law.
In case of dispute on the substance or the form, the French courts will be competent.
In the event of a dispute arising from this contractual relationship, sistersofafrika and the customer undertake to find an amicable solution before any legal action.

10. Intellectual Property / Limited Liability

The content of this site is the property of sistersofafrika and its partners, so it is protected by French laws and international laws on property rights. Any total or partial reproduction of this content is strictly prohibited and constitutes an offense of counterfeiting.
In the process of selling online, Sistersofafrika is bound only by an obligation of means. As a result, he can not be held liable for any damage resulting from the use of the internet network, namely loss of data, intrusions, viruses, service interruptions or other unpleasant inconveniences.
The liability of Sistersofafrika in respect of the sale of the products to the buyer is limited in any event to the amount paid by
him.

11. Nominative information

Sistersofafrika collects your personal information for the management of your orders and the follow-up of our commercial relations. They can be transmitted to Sistersofafrika's partners exclusively for the execution of your orders, in accordance with these general terms and conditions.
In accordance with the Data Protection Act of 6 June 1978, as amended by the law of 6 August 2004, reinforced by the European directive on personal data published in 2016 and entered into force on May 25, 2018, you have the right to access, delete, rectify and oppose personal data concerning you.

12. Partial nullity

In the case of cancellation of a particular clause of a condition of sale, the other clauses remain applicable. The canceled one will be replaced by another clause by following and respecting the legal procedure.


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